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eBay E-Mail Announcements For Sellers - 2012

This page is a collection of the e-mails and announcements that eBay sends out to sellers.

Current Year: 2016 -- For Archived Years: Archive 2012 -- Archive 2013 --Archive 2014 -- Archive 2015

Other eBay News & Information Sources:

eBay News
eBay Announcements - Recent
eBay Announcements - Archives

--- Recent eMails & Announcements From eBay 2012 ---
 

E-Mail - December 05, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Ends Sunday! List free, reach more holiday shoppers.
Date: December 11, 2012 7:49:55 AM CST
To: XXXX@XXXX

Don't miss it: Final Auction-style offer of 2012.
View this message in your browser

*Applies to new listings scheduled to start during the promotion period. Limit of 50,000 Auction-style listings. By invitation only. Excludes Sports Memorabilia, Cards & Fan Shop, Outdoor Sports and other categories. Other exclusions and restrictions apply.

Learn more to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - December 05, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: SPECIAL EDITION SELLER NEWSLETTER: Extend holiday sales to the last minute—late-breaking tips, shipping deadlines inside
Date: December 5, 2012 11:26:49 AM CST
To: XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

DECEMBER 2012

Listings: X
Average. Sales: $ X
Feedback: X
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
Fast 'N Free can boost your sales by up to 11%*
Extend your selling window by up to 5 days!
Holiday shipping deadlines
Save big on expedited shipping
Holiday seller protections
Get your holiday story in Seller Buzz!

Boost holiday profits—sell right up to the last minute!
Millions of buyers will be doing their last minute shopping on eBay this year—many of them using their mobile devices. Here are some tips for grabbing more of those sales.

TOP TIP: Offer free expedited service to make your listing Fast 'N Free
Having the Fast 'N Free logo on your listing can deliver a lift in sales of up to 11%*, and when you offer free expedited shipping and 1-day handling, the Fast 'N Free logo will be seen on your listing by all US buyers—guaranteed!

Know the carrier deadlines—offering faster service pays off!
If you currently only offer USPS First Class Mail® service, you can extend your holiday selling window by 2 days by adding an Express Mail® option. And, if you currently only ship FedEx Ground ®, offering the FedEx Standard Overnight option to your buyers extends your selling window by 5 days!

December 14—Parcel Post®
December 20—First Class Mail®
December 21—Priority Mail®
December 22—Express Mail®

December 17—FedEx Ground®
December 17—FedEx Home Delivery®
December 20—FedEx 2day®
December 22—FedEx Standard Overnight®

December 14-20—UPS Ground** (varies by destination)
December 19—UPS 3 Day Select®**
December 20—UPS 2nd Day Air®**
December 21—UPS Next Day Air®**

See the 2012 Holiday Selling Guide for dates for international and special domestic locations.

Save big on holiday shipping—including expedited services!
Use eBay Labels for your FedEx® and USPS® shipments. Choose from a variety of FedEx service options—at special volume discount rates for up to 37% savings, and FREE tracking information is uploaded automatically to My eBay. And, as always, you can purchase discounted USPS postage and get FREE Delivery Confirmation™ on USPS® Priority ® Mail, Express Mail®, and First-Class Package service–also automatically uploaded to My eBay.

And because you're an eBay Top Rated Seller, you're automatically enrolled in the USPS Savings Program! That means you'll receive special Commercial Plus™ pricing—savings of up to 32%—when you pay for postage and print labels from eBay Labels.

Save money on local shipments
FREE USPS Priority Mail Regional Rate™ boxes are a great way to go for holiday shipments to nearby locations sent before December 21.

Show buyers you deliver the services they want with the Top Rated Plus seal
Many last-minute shoppers won't buy unless they know they'll get the item fast and can return it. The new Top Rated Plus seal helps them spot those listings at a glance. It appears on Top Rated Seller listings with 1-day handling time and a 14-day or longer money-back returns policy. Offering these services gets you the greatest average boost in Best Match and a 20% discount on final value fees!

New program takes the hassle out of managing holiday returns. Opt in today!
eBay wants to help you make dealing with returns as easy as possible—especially after the busy holiday season—so we'd like to invite you to opt in to our new managed returns process.

This easy way to manage returns automatically credits you your final value fees when a refund is issued, virtually eliminates back-and-forth communication during the returns process, and helps reduce eBay Buyer Protection cases, as all eligible returns must go through the new managed process before they can be escalated.

This program is absolutely FREE to use. Don't delay—visit the managed returns opt in page and click the "Opt in to returns" button today!

Get paid right away—so you can ship right away!
eBay's new, faster checkout—announced last month—is now available to most buyers. By listing your fixed price items with immediate payment, you can take best advantage of this new faster checkout, and items can get packed and shipped with no delay!

We're standing by to protect you!
Our seller protections teams and state-of-the-art detection systems are working overtime during the busy holiday season to keep eBay a fair and safe marketplace. Plus, safeguards are built in to protect your performance rating when your great service is a matter of record. Take a few steps to ensure you're covered:
When you ship and upload tracking information within one day of receiving cleared payment and when your item shows a delivery time of four days from receiving payment, you'll get an automatic 5-star rating for shipping and handling time! Learn how uploading tracking is automatic when you use eBay Labels.
Offer free shipping and get an automatic 5-star rating for shipping cost when a buyer selects your free shipping option.
Upload shipment tracking information to My eBay—on all of your packages!
Use signature confirmation for items that sell for $250 or more. Automatic signature confirmation is now available when you purchase USPS postage via eBay Labels.
Report buyers who violate eBay policies. You can now find links to the report a buyer hub in a number of locations: the Leave Feedback pages, within My eBay, directly at ebay.com/reportabuyer and more. Your reports are important—we take action when we detect a pattern.
Tell the Editor
We want to hear from you! Share your holiday success story, or tell us what topics you'd like to see more of***. Write to editor@eBay.com.

Upcoming program makes it easy for sellers to achieve international success
The Global Shipping Program is currently in pilot and will be available to more sellers in 2013. It's smart, it's fast, and it's designed to help you sell to the world without the hassle of International shipping! Read how two sellers currently testing the program are seeing a huge jump in sales.

*Percentage calculated is based on sales of listings that converted to Fast 'N Free. Individual seller results may vary. Percentage increase in sales depends on, among other things, item price, inventory, shipping cost, shipping speed offered and historical performance of seller.
**Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability, and delivery time commitments visit Calculate Time and Cost.
***Note that submissions are neither confidential nor proprietary.

Learn more to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - November 16, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Seller newsletter for XXXX: Cash in on Black Friday and Cyber Monday, holiday shipping deadlines for USPS, FedEx & UPS, more
Date: November 16, 2012 12:07:37 PM CST
To: XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

NOVEMBER 2012

Listings: X
Average. Sales: $ XX
Feedback: XX
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
Cash in on Black Friday & Cyber Monday
Update on hottest holiday sellers
Holiday shipping tips and deadlines
Reporting buyers now even easier
More control over your communications

Act now and cash in on Black Friday and Cyber Monday
Black Friday (November 23) and Cyber Monday (November 26) are two of the busiest shopping days of the year. This means a huge influx of buyers—many of whom will be shopping on their mobile devices—are heading your way! To capture that sale—that could be coming via computer, tablet or mobile—follow these top tips:

Offer free shipping. Your listings will see a benefit in Best Match—eBay's default sort order—and buyers love it! It's also required to get the Fast 'N Free logo on any of your listings.

Make sure the new Top Rated Plus seal appears on your listings—offer 1-day handling and a great returns policy! As of this month, buyers see a new Top Rated Plus seal on each listing that offers a 1-day handling time and a 14-day or longer money-back returns policy, coming from a Top Rated Seller. On top of the logo appearing on your listings, offering these services gets you more seasonal sales and a 20% discount on final value fees! Learn more.
Stock up on in-demand items—especially comic books! Demand in the Comics category is growing faster than a speeding bullet. If you have merchandise that will fit in Graded Inventory, Golden Age, Silver Age, Modern Age, Horror and SciFi and Figurines categories—as well as Graphic Novels and Trade Paperbacks subcategories—now would be a great time to list! Check our recently-updated 2012 Holiday Hotlist for more inspiration.
Take advantage of your 12 FREE pictures per listing**, and upload big, high-quality images to the eBay Gallery. All listings are now required to have a picture, and recent and upcoming features will make great photos more important than ever to make the sale! Listings with images in the eBay Gallery are far more appealing to shoppers using mobile devices, as well.

It's even easier for Auctiva, Channel Advisor, inkFrog or Vendio users to take advantage of these 12 free pictures**, too! Now, these tools can automatically move any images currently hosted in an item description to the eBay Gallery — on ALL your listings!

Make sure your listings look great when viewed on mobile devices. 30% of item activity—viewing, buying and listing—is now happening via mobile devices. Avoid using HTML in the body of your listings, as it can render poorly when viewed on mobile devices.

Price competitively! Buyers will be comparison shopping across websites and retail stores. To get the sale, make sure offer a great price. Keep in mind that price is a factor in Best Match search results, too.
Offer immediate pay whenever possible. eBay's new, faster checkout—announced last month—is now available to most buyers. You can take best advantage of this new faster checkout by listing your fixed price items with immediate payment.

And for tips on how to capture the attention of holiday shoppers searching for that perfect gift, be sure to check out the 2012 Holiday Selling Guide. You'll learn how to maximize your listings' visibility, get the latest on what holiday buyers are shopping for, get even more tips on how to optimize your listings for mobile shoppers, and more.

Also, make sure you have the right eBay Stores subscription—before the rush! You can calculate your best option—based on your projected sales—using the Fee Illustrator, or set up a FREE consultation with our Seller Outreach Team for personalized advice on how to get the most out of your eBay Store this busy holiday season.

Stock up now on the latest, hottest holiday items
We've recently updated our Holiday Hotlist!
Here are just some of the top items seasonal shoppers will be clamoring for:
The North Face Denali parkas (Men's)
J. Crew puffer vests (Women's)
The North Face Nuptse puffer jackets (Men's and Women's)
Ray Ban sunglasses: Aviator, Wayfarer
Polo Ralph Lauren belts, wallets
Decorative figurines
Ornaments
Artificial Christmas trees
Christmas lights
Outdoor holiday decorations
LEGO Ninjago Building Sets
LEGO Star Wars Building Sets
LEGO Super Heroes Building Sets (DC Comics & Marvel)
Mattel Barbie 2012 Dolls and Playsets
Fisher-Price Laugh & Learn Playsets

When listing in Clothing, Shoes and Accessories categories, be sure to take advantage of new enhancements that give you even more listing options. Plus, later this month, you'll have access to a feature that can identify existing single-variation fashion listings and convert them to one multi-variation listing!

Also, a great new way to shop for toys is here! To make sure buyers can find your toys listings, be sure to include the item specifics for Age, Gender, Character Family and Brand when listing in Toys & Hobbies categories.

See the complete Holiday Hotlist for even more hot seasonal items. We'll be updating this list often, so check back often! And remember—eBay is a great place to buy for your business! Stock up now on items you'll need as a seller before the holiday rush—and before the end of the tax year: shipping supplies, scales, printers and more.

More holiday shipping tips
Don't let the seasonal rush trip you up. Follow these top shipping tips to increase efficiency, ship more affordably, and appeal to more buyers:
Get free boxes and envelopes. You can order them directly from the USPS Shipping Zone, and they are delivered—free—right to your door. Order today so they'll arrive in time for the holiday shipping rush!
Save on postage and get FREE Delivery Confirmation—ship using eBay Labels! With eBay Labels, you can purchase discounted postage, get FREE Delivery Confirmation™ on USPS® Priority ® Mail, Express Mail®, and First-Class Package service, prepare multiple shipments, print up to 25 shipping labels at one time and more. Plus, tracking info is emailed to buyers and automatically uploaded to My eBay—which is now key to maintaining your status as an eBay Top Rated seller. Check it out today.
Take note of domestic shipping deadlines. Ensure gifts will make it to your buyers in time. Here are the USPS®, FedEx, and UPS® ship-by dates:

December 14—Parcel Post®
December 20—First Class Mail®
December 21—Priority Mail®
December 22—Express Mail®

December 17—FedEx Ground®
December 17—FedEx Home Delivery®
December 20—FedEx 2day®
December 22—FedEx Standard Overnight®

December 14-20—UPS Ground*** (varies by destination)
December 19—UPS 3 Day Select®***
December 20—UPS 2nd Day Air®***
December 21—UPS Next Day Air®***
See the 2012 Holiday Selling Guide for dates for international and special domestic locations.

Opt into our new program that takes the hassle out of managing returns!
Accepting returns is a great way to inspire buyer confidence, and is becoming a standard part of doing business for all online sellers. eBay wants to help you make dealing with returns as easy as possible, so we'd like to invite you to opt in to our new managed returns process.

This easy way to manage returns automatically credits you your final value fees when a refund is issued, virtually eliminates back-and-forth communication during the returns process, and helps reduce eBay Buyer Protection cases, as all eligible returns must go through the new managed process before they can be escalated.

This program is absolutely FREE to use. Don't delay—visit the managed returns opt in page and click the "Opt in to returns" button today!

Sell with confidence, and report buyers who misuse the system—it's better than leaving negative feedback!
During the extra-busy holiday season, know that eBay is on the job, as always. Through our feedback protection systems, fair case resolution, internal teams and dedicated resources, we're working hard to keep eBay the best possible place to do business. But don't forget—your help is key! Be sure to report buyers who violate eBay policies—it's better than leaving negative feedback!

To make this easy, you can now find links to the report a buyer hub in a number of locations: the Leave Feedback pages, within My eBay, directly at ebay.com/reportabuyer and more. For additional info, visit the Seller Protection Center.

Give buyers even more info: use the new condition notes field, offer more accurate item location information
Great news! You can now add more detail about your item's condition in the new item condition notes field. When you use this feature, your comments about your item's condition will be prominently displayed near the top of the item page. By helping to set the right buyer expectations about the condition of your used items, this feature will help you avoid buyer questions and prevent issues with items not as described.

Also, eBay is now auto-completing city and state information in your listings—based on the zip code in your listing. Be sure to review your listings and revise as required, as accurate item locations in your listings helps build buyer confidence!

Communicating with buyers: More control over how—and when—buyers can communicate with you, email addresses and select links no longer allowed in My Messages
As of this month, you can control whether or not buyers can send you instructions and/or comments via the checkout process. Learn more.

Also, eBay's Member-to-member contact policy has been updated to no longer allow communications containing email links and links to non-eBay sites that don't directly help buyers purchase items on eBay. Messages that include phone numbers and links to additional information that aid in the purchase decision—warranties, manuals, and reviews, for example—are still permitted. Learn more.

eBay for Android app—now even better
Updates to the eBay for Android app include easier navigation and access to My eBay, the ability to view the bidding history of an item, and more.

Plus, now you can access the eBay Motors marketplace from your phone—easily browse and shop for the vehicles you want and the vehicle parts and accessories you need.

Tell the Editor
We want to hear from you! Share your own success story, or tell us what topics you'd like to see more of****. Write to editor@ebay.com.

Seller Buzz:
Electronics seller goes big with eBay
Nate Victor (user ID: www-sonicelectronix-com) started selling electronics on eBay in high school—from his bedroom. Twelve years later, Sonic Electronix is now a global business. Watch his story.

**Excludes eBay Motors Vehicles listings.
***Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availability, and delivery time commitments visit Calculate Time and Cost.
****Note that submissions are neither confidential nor proprietary.

Learn more to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - November 12, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: List now for Black Friday shoppers.
Date: November 12, 2012 2:34:48 PM CST
To: XXXX@XXXX

List free in select categories through Dec 31. Get ready for Black Friday!
View this message in your browser

Free pictures offer excludes motor vehicles. Other restrictions apply.
See Terms & Conditions for full details.

Learn more to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - October 17, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: xxxxx, eBay Thanks You—here’s to you!
Date: October 17, 2012 1:58:08 AM CDT
To: XXXX@XXXX

Let us show you our appreciation.
View this message in your browser

Dear XXXX:

105,000,000 stories and counting—that's how large
the eBay community has grown and with each member comes an inspiring story.

Today, we are thanking everyone in our community, starting with you. It's your passion that makes eBay
so great. Without you, eBay wouldn't be the unique destination it is today and we will continue evolving together for the future.

To show our appreciation, we will be featuring some
of our members' stories that make eBay such a unique place. We'll also be offering great deals and prizes for the rest of the month, plus the opportunity to pay it forward by helping us support three impactful charities.

Thank you for helping to shape the future of eBay.

Here's to you, the eBay community.

Sincerely,

Enjoy Inspiring Stories and Special Offers.

Learn More to protect yourself from Spoof (fake) e-mails

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - October 16, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Seller newsletter for xxxx: Our thanks to you, plus gear up for Holiday, Black Friday and Cyber Monday
Date: October 16, 2012 7:09:07 PM CDT
To: XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

OCTOBER 2012

Listings: XXXX
Average. Sales: $ XXXX
Feedback: XXXX
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
Here's to you!
Gear up for seasonal selling
Stock up on in-demand
items
Reporting buyers to be
even easier
FREE Delivery Confirmation
with eBay Labels
You could be featured
in Seller Buzz

Thank you, XXXX—and welcome to the new eBay!
Our new eBay logo is just the start! Exciting enhancements recently announced will provide your buyers with the easy, convenient, personalized shopping experience they've grown to expect. These upcoming, innovative features put you—one of our valued eBay sellers—in the best possible position to cash in, especially now as we head into what's expected to be the biggest season for online shopping ever.

And on the heels of this news, we're reaching out to buyers and sellers with a huge thank you! Through November 6, we're celebrating our fantastic community with amazing deals and special offers, plus daily and weekly prizes for sellers, like up to $50,000 off final value fees, a 1-on-1 Business Boot Camp with Griff in San Jose, a free 2-month eBay Stores subscription and more. Enter now for your chance to win!

New eBay TV ads creating loads of excitement—and sales!
Our new TV campaign is reaching buyers now and creating lots of buzz. In just a few short weeks since the new campaign launched, we've seen significant increases in traffic, new registered users, and buyer activity. This campaign is just part of eBay's investment to bring more buyers your way, for the holidays and beyond.

From Black Friday to Cyber Monday to Holiday—eBay's 2012 selling blitz is on! Learn how to make the most of the season
Get ready to reach more than 104 million global shoppers! Black Friday (November 23) and Cyber Monday (November 26) are two of the busiest shopping days of the year, so set yourself up for success by following these top tips:
Stock up on in-demand items. Load up on your own best sellers, and check our 2012 Holiday Hotlist for additional inspiration.
Price competitively! Buyers will be comparison shopping across websites and retail stores. To get the sale, make sure you have the lowest price. Having the lowest price will get you a bump in Best Match search results, as well.
Offer free shipping. Your listings will see a benefit in Best Match—eBay's default sort order—and buyers love it!

And for tips on how to capture the attention of holiday shoppers searching for that perfect gift, be sure to check out the 2012 Holiday Selling Guide. You'll learn how to maximize your listings' visibility, see what holiday buyers will be shopping for, get tips on how to optimize your listings for mobile shoppers, and more.

Also, make sure you have the right eBay Stores subscription, based on your projected holiday sales. You can calculate your best option using the Fee Illustrator, or set up a FREE consultation with our Seller Outreach Team for personalized advice on how to get the most out of your eBay Store this busy holiday season.

Coming enhancements supercharge the way buyers find and purchase your items
Recent and upcoming features will make it easier for buyers to find, purchase, and pay for your items. To make the most out of these features, be sure to:
Take advantage of your 12 FREE pictures per listing*, and upload big, high-quality images. All listings are now required to have a picture, and future updates to the item page and My eBay will put your great photos front and center!
Offer immediate pay whenever possible. eBay's streamlined checkout option—currently available to a limited number of users—will soon be available to all users. Over 50% of buyers are already using this option!
Sort out your social media content. With the new MyWorld profile page, you can embed a video from YouTube and link to your Facebook page. Check out these social media best practices for sellers.
Stock up now on hot holiday items
Here are just some of the top items expected to be in demand this season:
Nike Air Jordan athletic shoes (Men's)
The North Face Denali parkas (Men's)
J. Crew puffer vests (Women's)
The North Face Nuptse puffer jackets (Men's and Women's)
Ray Ban sunglasses: Aviator, Wayfarer
Decorative figurines
Ornaments
Artificial Christmas trees
Christmas lights
Outdoor holiday decorations
LEGO Ninjago Building Sets
LEGO Star Wars Building Sets
LEGO Super Heroes Building Sets (DC Comics & Marvel)
Mattel Barbie 2012 Dolls and Playsets
Fisher-Price Laugh & Learn Playsets

A great new way to shop for toys is here, and we'll soon be launching a 'Toy Finder' feature that will make it fast and easy for eager buyers to find the holiday gifts they're looking for. To make sure buyers can find your toys listings, be sure to include the item specifics for Age, Gender, Character Family and Brand when listing in Toys & Hobbies categories.

See the complete Holiday Hotlist for even more hot seasonal items. And remember— eBay is a great place to buy for your business! Stock up on now items you'll need as a seller this holiday season: shipping supplies, scales, printers and more.

Comic books are selling like hotcakes!
Comic sellers—demand in this category is really growing! If you have merchandise that will fit in Graded Inventory, Golden Age, Silver Age, Modern Age, Horror and SciFi and Figurines categories—as well as Graphic Novels and Trade Paper Backs subcategories—now would be a great time to list!

Save on postage and get FREE Delivery Confirmation—ship using eBay Labels!
With eBay Labels, you can purchase discounted postage, get FREE Delivery Confirmation™ on USPS® Priority® Mail, Express Mail®, and First-Class Package service, prepare multiple shipments, print up to 25 shipping labels at one time and more. Plus, tracking info is emailed to buyers and automatically uploaded to My eBay—which is now key to maintaining your status as an eBay Top Rated seller. Check it out today.

And because you're an eBay Top Rated seller, you're now automatically enrolled in the USPS Savings Program! That means you get special Commercial Plus™ pricing—savings of up to 32%—when you pay for postage and print labels from eBay Labels.

Learn what it takes to achieve and keep Top Rated status at the Top Rated Seller Resource Center
Do you have what it takes to be an eBay Top Rated seller? Learn how big savings and additional sales could be waiting for you at the Top Rated Seller Resource Center. Get top tips on reducing your handling time, uploading tracking info, offering a returns policy that will inspire buyer confidence, and more. Check it out today!

If you're already a Top Rated seller, be sure to update any listings that don't yet offer 1-day handling and minimum 14-day returns with money-back option. Starting the week of November 12, only listings from Top Rated sellers that offer both of these services will be displayed with the new Top Rated Plus seal.

And don't forget to opt in to our new managed returns process. This easy way to manage returns will automatically credit you your final value fees when a refund is issued, virtually eliminate back-and-forth communication during the returns process, and help reduce eBay Buyer Protection cases, as all eligible returns must go through the new managed process before they can be escalated.

This program—currently available only to Top Rated sellers like you—is absolutely FREE to use. Don't delay—visit the managed returns opt in page and click the "Opt in to returns" button today!

Report buyers who misuse the system
We're committed to keeping eBay a fair and safe marketplace—and the best possible place for you to do business. But don't forget—your help is key! Be sure to report buyers who violate eBay policies. To make it easier, you'll now find links to the report a buyer hub in the following locations:
Leave Feedback pages on the "Rate this transaction" line
My eBay, Selling Manager, Selling Manager Pro Sold Item View: On the far right, as a drop-down for more actions, "Report a Buyer" will be listed as one of the options.
Selling Manager Leave Feedback
Feedback Profile page
Member to Member Communication within the message header
Resolution Center under the help section
You can also access the reporting hub directly at ebay.com/reportabuyer.

View our recently updated Buying practices policy to learn about expectations for appropriate buying behavior, and report concerns when buyers don't meet these standards.

Supreme Court case may affect your rights as a seller—act now
Right now, eBay Main Street is working to protect an entrepreneurial eBay seller who will be at the center of a case in front of the US Supreme Court later this month. This eBay seller, a student putting himself through college by selling authentic books that he legally purchased, was challenged by a publisher clinging to an old business model that relies on restricting trade to geographic borders. The outcome of this case could have significant implications for your rights as a seller. Learn more and join other eBay sellers on eBay Main Street and make your voice heard.

Upcoming changes to the Item page: condition notes field, more accurate item location information
Don't forget! Starting in early November, you'll be able to add more detail about your item's condition in the new item condition notes field. When you use this feature, your comments about your item's condition will be prominently displayed near the top of the item page. By helping to set the right buyer expectations about the condition of your used items, this feature will help you avoid buyer questions and prevent issues with items not as described.

Also in November, eBay will start auto-completing city and state information in your listings—based on the zip code in your listing. Be sure to review your listings and revise as required, as accurate item locations in your listings helps build buyer confidence!

Changes to My Messages: Send up to 5 pictures, make sure to remove any email links and URLs
Great news! You can now upload and share photos through My Messages. No need to share your personal email address or use a third party photo sharing service. Learn how today.

Also, on November 1, eBay's Member-to-member contact policy will be updated to no longer allow communications containing email links and links to non-eBay sites that don't directly help buyers purchase items on eBay. Messages that include phone numbers and links to additional information that aid in the purchase decision—warranties, manuals, and reviews, for example—will still be permitted. Learn more.

Coming to your seller invoice: a new look, handy enhancements
We're making your invoices even easier to read, and putting key information right at your fingertips! Starting in November, you'll notice:
A new 'Promotional Savings' section where you can see a tally of all promotions—insertion fee promotions, final value fee promotions, and optional feature fee promotions—received per invoice period.
A new 'Boost your savings!" section with links to the Fee Illustrator, Fee Calculator, eBay fee help page and more.
The removal of all 'zero dollar' line items from the Invoice and View Account Status page for a cleaner, easier read.
Tell the Editor
We want to hear from you! Share your own success story, or tell us what topics you'd like to see more of**. Write to editor@ebay.com.

Seller Buzz:
eBay mobile app gives this Top Rated seller an edge
Since 2004, Jason Richner (user ID: LillyBird101) has advanced from occasional buyer to Top Rated seller. He recently downloaded the eBay mobile app and quickly realized the opportunities it opened up for him.

* Excludes eBay Motors Vehicles listings.
**Note that submissions are neither confidential nor proprietary.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - October 2, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Supreme Court case may affect your rights as a seller--act now
Date: October 2, 2012 5:05:17 PM CDT
To: XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.

Dear XXXX,

We're writing today to encourage you to consider joining eBay Main Street, a grassroots organization of eBay members taking action to promote smart government policy and protect the rights and interests of ecommerce sellers like you.

Right now, eBay Main Street is working to protect an entrepreneurial eBay seller who will be at the center of a case in front of the US Supreme Court later this month. This eBay seller, a student putting himself through college by selling authentic books that he legally purchased, was challenged by a publisher clinging to an old business model that relies on restricting trade to geographic borders. The outcome of this case could have significant implications for your rights as a seller. Learn more and join other eBay sellers on eBay Main Street and make your voice heard.

Sincerely,
eBay Government Relations Team

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eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - September 15, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: List free in select categories!
Date: September 29, 2012 7:19:25 PM CDT
To: XXXX@XXXX

Seller special through December 31.

Seller Special

List free in Sport Memorabilia, Cards & Fan Shop and Outdoor Sports categories.
* Through December 31, 2012
* List Fixed Price or Auction-style
* Get up to 12 pictures free with each listing
Restrictions apply. Free pictures excludes Motor vehicles list. See Terms and Conditions for full details.

View this message in your browser.

HOW TO SELL SELL YOUR ITEM SELL ON MOBILE DEALS

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - September 15, 2012

Long e-mail so it is not being reprinted here, only the initial paragraph is below.

Updates to the eBay User Agreement and Privacy Policy

We are writing to let you know about updates to the eBay User Agreement and eBay Privacy Policy. The updated User Agreement and Privacy Policy were posted on www.ebay.com on August 21, 2012 and are effective immediately for new members and on October 10, 2012 for current members.

 

eCommerceBytes - 09-05-2012 - eBay's Steven Cox Explains New Managed Returns Process

E-Mail - September 15, 2012

From: eBay <ebay@reply1.ebay.com>
Subject: Don't miss out--save even more on final value fees when you opt into our new managed returns process!
Date: September 15, 2012 4:30:57 AM CDT
To: XXXX <XXXX@XXXX>

eBay sent this message to XXXX (XXXX@XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Don't miss out--save even more on final value fees when you opt into our new managed returns process!

Dear XXXX:

Don't forget! From now through September 30, you can save 5% on final value fees for all your listings that qualify for the new managed returns process. For listings that already qualify for the 20% Top Rated Plus discount, that's an extra 5% off! Simply opt in to our new managed returns process, and every listing that offers this new process will automatically qualify!

Once you opt in, our new, easy way to manage returns will:

Automatically credit you your final value fees when a refund is issued
Virtually eliminate back-and-forth communication during the returns process
Help reduce eBay Buyer Protection cases, as all returns must go through the new managed process before they can be escalated

Terms and conditions apply. Don't miss out—go to the managed returns opt in page and click on the "Opt in to returns" button to start saving today!

As outlined in our User Agreement, eBay will periodically send you information about site changes & enhancements. Visit our Privacy Policy and User Agreement if you have any questions.

eBay will not request personal data (password, credit card/bank numbers) in an email.
Protect yourself from Spoof (fake) e-mails. Learn More.

Copyright © 2012 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.

eBay and the eBay logo are trademarks of eBay Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - September 14, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Use eBay picture hosting, it’s free!
Date: September 14, 2012 3:05:34 PM CDT
To: XXXX@XXXX

Uploading pictures required in Oct.
View this message in your browser.

HOW TO SELL - SELL YOUR ITEM - SELL ON MOBILE - DEALS

Elevate your images. Use eBay picture hosting to ensure your listing looks great on mobile devices.

Their link to "Learn More". Optimize your pictures for mobile buyers.

Make it easy for buyers to see your item on their mobile devices by including up to 12 pictures in your listing using eBay picture hosting.

While your listing may include photos embedded in the item description area, these may not render properly across every mobile device platform.

eBay picture hosting ensures that your item will be visible on a variety of mobile platforms

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - September 14, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Use eBay picture hosting, it’s free!
Date: September 14, 2012 3:05:34 PM CDT
To: XXXX@XXXX

Uploading pictures required in Oct.
View this message in your browser.

HOW TO SELL SELL YOUR ITEM SELL ON MOBILE DEALS

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - September 05, 2012

From: eBay <ebay@reply1.ebay.com>
Subject: Save even more on final value fees--opt into our new managed returns process!
Date: September 5, 2012 2:10:17 AM CDT
To: XXXX@XXXX

eBay sent this message to XXXX (XXXX@)XXXX.
Your registered name is included to show this message originated from eBay.
Learn more.

Save even more on final value fees--opt into our new managed returns process!

Dear XXXX:

Great news! For the month of September, you can save 5% on final value fees for all your listings that qualify for the new managed returns process. For listings that already qualify for the 20% Top Rated seller discount, that's an extra 5% off! Simply opt in to our new managed returns process, and every listing that offers this new process will automatically qualify!

Once you opt in, our new, easy way to manage returns will:

Automatically credit you your final value fees when a refund is issued
Virtually eliminate back-and-forth communication during the returns process
Help reduce eBay Buyer Protection cases, as all returns must go through the new managed process before they can be escalated
Go to the managed returns opt in page and click on the "Opt in to returns" button to start saving today! Terms and conditions apply.

As outlined in our User Agreement, eBay will periodically send you information about site changes & enhancements. Visit our Privacy Policy and User Agreement if you have any questions.

eBay will not request personal data (password, credit card/bank numbers) in an email.
Protect yourself from Spoof (fake) e-mails. Learn More.

Copyright © 2012 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

E-Mail - July 24, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: XXXX, Fall 2012 Seller Update: New protections and rewards, new ways to showcase your items, more.
Date: July 24, 2012 11:15:25 AM CDT
To: XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Fall Seller Update

Dear XXXX:

Over the past few years, you've gone above and beyond to provide the products and services buyers expect—and your efforts are paying off. With this, the second update of 2012, the focus is squarely on you. These updates will help you reach more of the fast-growing legions of ecommerce buyers drawn to eBay—this holiday season and beyond—and make your selling easier and more profitable.

New protections and rewards

New safeguards to keep a fair marketplace for sellers. Updates coming to eBay protection programs will benefit and protect you.

Buyers must contact you first through My Messages in My eBay before opening a Buyer Protection case starting in February to make sure you have the opportunity to resolve issues before eBay gets involved. Buyers will be required to wait three business days for you to respond and resolve the issue before they have the option of opening a case.

Open cases will no longer count. Also starting in February, having a case opened by a buyer will not be counted toward your performance rating—only those cases that are not found in your favor will be counted.

Reporting buyers who misuse the system is now faster and easier. Starting in October, a more accessible and enhanced reporting hub will make it easy for you to contact eBay directly to report buyers who violate eBay policies.
New Top Rated Plus seal highlights top services. The percentage of all eBay purchases that are from Top Rated sellers with tracking uploaded on at least 90% of their US transactions—and include 1-day handling and a 14-day or longer money-back return policy—is growing rapidly.

To help these listings stand out even more, starting in September, they will be highlighted with a new Top Rated Plus seal.

The current Top Rated seller badge will be retired.
New ways to showcase your items, boost sales

Maximize the power of eBay Fast 'N Free. When the eBay Fast 'N Free logo shows up for a buyer on listings, it delivers a solid boost in sales. For the logo to appear, you have to offer free shipping and the item must be estimated to arrive within 4 business days based on your item location, your buyer's location, your track record, and your carrier's track record for those locations. Starting the week of September 24, you'll be able to check your seller dashboard to see how many of your listings are qualifying for the eBay Fast 'N Free logo and how it's helping your sales.
More selling power for your listings

Sell more with more pictures! As of October 31, all listings will be required to include a picture. Other picture quality requirements originally announced in February will take effect in 2013 to give you more time to adopt: minimum 500 pixels on the longest side, no added text or borders, and no stock photos as the main image for used items.

Item condition notes set the right expectations. Starting the week of October 22, you'll have an optional new field to put details about the condition of your used items and have them displayed near the top of the item page where buyers are more likely to read them. This will help reduce both buyer questions and issues with buyer claims that an item is not as described.

Show your item location. Seeing a valid location in a listing inspires buyer confidence. Also starting the week of October 22, when you enter your valid zip code, your city and state will be automatically added to your listing.
More selling power for electronics listings. Product pages, the easy way to shop on eBay for popular Consumer Electronics, drive more interested buyers to your listings. Powered by the eBay catalog, they're coming to more categories this fall.

As of September 10, listing with the catalog will be required in these categories whenever there's a product match:
CPUs, Processors
Motherboards
PC Desktops & All-In-Ones

A new Authorized Reseller tab for the value box will feature top deals from manufacturer-authorized resellers.

Ending Auction-style listings early. Ending an Auction-style listing once it has a bid leads to disappointed shoppers who may be less inclined to bid on auctions the next time around. Starting October 1, a fee will be charged for ending an Auction-style listing early.

Boost sales with multi-variation listings. Selling different variations of an item in one multi-variation Fixed Price listing saves you money on fees, makes listing faster and easier, and encourages buyers to buy more.

Starting in October, you'll have more listing options—for example, easily add pictures for different variations and add a new variation to active listings, even those with sales.

Later this year, you'll have a new feature to identify your existing single variation listings and convert them to one multi-variation listing.

More communication power in My eBay Messages. Now you can attach up to five pictures through My Messages to help close the sale.

Category, item specifics, and catalog updates are now consolidated with other updates that may affect your selling. For many sellers these changes will mean reduced fees. Some categories are also being eliminated.
More information

Get details on the 2012 Fall Seller Update.

Use the Seller Checklist to stay on top of important dates.

Find out how you can update your listings quickly and efficiently with bulk editing tools.

For additional insight, you're also invited on July 24 to talk with members of my staff via a special discussion board we've set up for this purpose. Griff will also be discussing this announcement on eBay Radio on July 24, 11:00AM to 2:00PM PT. Join me and other leaders from eBay in a Town Hall meeting on July 25, 3:30PM to 5:00PM PT.
As always, thank you for selling on eBay.

Sincerely,
Michael Jones
Vice President
Merchant Development

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eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - July 19, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: XXXX personalized Seller Newsletter for July
Date: July 19, 2012 8:02:44 AM CDT
To:XXXX@XXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

JULY 2012

Listings: XXXX
Average. Sales: $ XXXX
Feedback: XXXX
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
90% tracking for Top Rated in effect
Cash in on Back to School
Get found via Google Shopping
Use your FREE Stores tools
FREE Delivery Confirmation with eBay Labels
You could be featured in Seller Buzz!

New eBay Top Rated seller requirements take effect with the July 20 evaluation
To give sellers additional time to make necessary changes, the Top Rated seller requirement to have tracking uploaded within your stated handling time on 90% or more of US transactions was moved from the June 20 to the July 20 evaluation. The July 20 evaluation will look at tracking for transactions with US buyers from June 1-June 30. Qualifying for Top Rated seller status is evaluated monthly. To meet our new tracking requirement, each evaluation cycle is determined by a rolling schedule starting June 1, as outlined below. Then, after 3 months of data has been collected, our evaluations will continue in 3-month rolling cycles. From that point onward, we will look back at the previous three calendar months of transactions to determine your tracking upload rate.

Visit the Seller Information Center to learn more about the new requirements. And don't forget: with eBay Labels, tracking info is uploaded automatically!

eBay's Back to School marketing is in full effect—act now and cash in
eBay is going all out to drive students and parents alike to your items via marketing, advertising, and social media events, so now's the time to list items in top-selling categories for students: Fashion, Electronics, Textbooks and School Supplies. Buyers will especially be shopping for items featured on our Back to School Hotlist, so be sure to review and list.

Get tips from other sellers—or share your own
Tap into the eBay community at your fingertips. Share what you know with a new seller, or learn from experienced sellers who have figured it out—through Discussion Forums, the Answer Center, eBay Radio or Town Hall broadcasts.

Changes in Google Shopping, and our investment in your success
It was recently announced that Google Shopping will be transitioning into a completely commercial experience. In order to have their items found via this new experience and Google.com, merchants will soon need to dramatically increase their advertising budgets—exposure will no longer be free, as it is today.

The good news for you: eBay is investing heavily to drive qualified Google and Google Shopping traffic to our sellers. We will do all the heavy lifting and pay for this traffic—all sellers need to do is keep bringing compelling inventory and quality listings to the eBay marketplace. This investment—in addition to the eBay Partner Network and our SEO, social, mobile, display advertising and cross-border trade efforts—is part of our ongoing commitment to your success.

Here's how you can best reap the rewards of our investment and maximize your listings' exposure in Google search:
Include unique product identifiers like Universal Product Codes (UPCs), Brands, and Manufacturer Part Numbers (MPNs) in your listings. If you list in eBay Motors Parts & Accessories, make sure to list with parts compatibility.
List using clear, quality pictures. Follow these top tips for eBay—especially those that align with Google Shopping policies.
Use appropriate keywords—phrases and terms that shoppers use when searching for items—in your listing title, subhead and item description. eBay Research Labs offers a number of tools—including Catman and eBaySaurus—to help you learn what words buyers are using in search. Also try Google's AdWords Keyword Tool. Be sure to review your listing titles in BayEstimator, and revise as you see fit. Include appropriate keywords in your eBay Store description, as well. Use all 300 characters available to describe your Store, and be sure the description accurately represents the products you sell. To improve your eBay Store's page rankings in search engines, you can customize search engine keywords in Manage My Store.
eBay: On Location comes to Philadelphia, September 5-6. Register now and save!
There's still time to catch the early bird price of $59— just register for eBay: On Location Philadelphia by August 13. Learn from eBay experts and seasoned sellers and take your selling to the next level.

And if you weren't able to attend the Spring 2012 eBay: On Location event—or didn't make it to all the sessions you wanted to—the sessions from the Denver event are now available online. Watch them for FREE today!

eBay Fast 'N Free experience can supercharge your sales—make sure your listings qualify
The exciting eBay Fast 'N Free experience has been expanded to all eligible listings—now including Motors Parts & Accessories categories! eBay Fast 'N Free lets buyers know at a glance—on the Item page and soon, in search results—when an item ships for free and, based on their shipping address and the item location, that it will arrive on their doorstep within 4 business days.

The eBay Fast 'N Free logo appears on listings when all the following conditions are met:
Both the buyer and the item are within the 48 contiguous states
The listing includes a free shipping service and offers 1-day handling
Based on the buyer and seller's geographic location, seller's past delivery performance and the carrier's performance, eBay can estimate with a high level of confidence that—using the free shipping service—the item will be delivered in 4 business days or less
And when the eBay Fast 'N Free logo appears, sellers enjoy:
A potential boost in sales. Over 8 million buyers have purchased items with the eBay Fast 'N Free logo. Sellers are seeing an average 5% increase in sales for a given listing when buyers see the eBay Fast 'N Free logo.
An automatic 5-star Detailed Seller Rating (DSR) for Shipping Time. As long as tracking info was provided to eBay and the item was delivered within the traditional estimated delivery window (stated handling time plus the shipping carrier's stated delivery range) you'll get an automatic 5-star DSR for Shipping Time. If the item arrives after the last day of the traditional window, the DSR will be determined by the buyer.
If you don't currently offer free shipping, start today and begin reaping the rewards of eBay Fast 'N Free. And as a best practice, offer a one-day handling time and expedited shipping, as it will help you build a strong track record and increase your chances of having the logo seen by more of your potential buyers!

Coming soon: a new look for handling time on Item page
Buyers like to know their items have been shipped promptly after purchase—that's why selecting a 3-day or shorter handling time is a best practice we recommend to all sellers. In September, buyers will clearly see the difference between a standard handling time (1, 2 or 3 business days) versus an exception handling time. If you select a handling time longer than 3 business days, a bold orange message and flag will appear, clearly indicating to buyers your longer-than-standard handling time. These changes will also appear on eBay Mobile.

Note: You may still choose any handling time for your listings—sometimes longer handling times are appropriate, like if you're shipping custom items—and this new treatment of handling times helps set the right expectations for your buyers.

Learn how to take pictures that sell at the eBay Photo Center
The more clear, crisp, quality pictures you include in your listings, the easier it is for buyers to make a purchase decision—great pictures alone can often help make the sale! Check out the eBay Photo Center for tools and tips on how to snap even better pictures with a digital camera or mobile device.

Need to upgrade your photography setup? Check out our Daily Deals for sellers!
Now you can get great deals on the equipment you need to take quality pictures for your listings. Check out our Daily Deals page for DSLR cameras, backdrops, tripods, light boxes, light sets and more, all at deeply discounted prices!

Turn eager buyers into repeat customers with Email Marketing—FREE with your eBay Stores subscription!
With our Email Marketing feature—FREE with your eBay Stores subscription—you can create newsletters that promote your eBay Store and send them to users who have added you to their Saved Sellers list. Sellers who take advantage of this feature often report an impressive lift in impressions and sales!

"We send newsletters every other week to announce new products, sales, and promotional events. We don't even have to think about it because it's automatic. We monitor how many people are opening—for some newsletters, almost 50% of the recipients open and browse our offerings!" Jodi Dionne (user ID: Silverborders)

For personalized advice on how to best take advantage of Email Marketing and other eBay Stores features like Search Engine Optimization and Markdown Manager, schedule your own FREE eBay Seller Outreach phone consultation today!

Get FREE Delivery Confirmation when you ship using eBay Labels
With eBay Labels, you can purchase discounted postage, get FREE Delivery Confirmation™ on USPS® Priority® Mail, Express Mail®, and First-Class Package service, prepare multiple shipments, print up to 25 shipping labels at one time and more. Plus, tracking info is emailed to buyers and automatically uploaded to My eBay—which is now key to maintaining your status as an eBay Top Rated seller. Check it out today!

And that's not all! Because you're an eBay Top Rated seller, you can sign up for the USPS Savings Program. It offers Commercial Plus™ pricing—savings of up to 32%—when you pay for postage and print labels from eBay Labels.

Note: Over the next couple of weeks, eBay Labels will be updated to streamline the way information appears on the label in compliance with the Intelligent Mail package Barcode. The updated label will look slightly different that the previous version, but has all the required information to be accepted by the US Postal Service. Sellers may see either version of the label but should continue with business as usual. This change will improve USPS' ability to provide better scanning and tracking. Other popular internet postage providers have already implemented the change.

eBay for Android app adds features
The updated eBay for Android app supports Best Offer, has a new item page, and now lets you list Motors Parts & Accessories. Upgrade your app today.

Tell the Editor
We want to hear from you. Tell us what topics you'd like to see more of, or share your own success story--we're always looking for sellers to spotlight! Write to editor@ebay.com.

Seller Buzz:
Great service, eBay Stores tools and a knack for sourcing add up to a successful one-woman business
The fun and freedom of selling on eBay are quite a silver lining for Patricia Belcher. If her yard sale hadn't been rained out, she might never have started Trishie's Treasures (user ID: trishiestreasures0605), the successful business that she enjoys operating today.

*Note that submissions are neither confidential nor proprietary.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - June 19, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: XXXX, more time for 90% tracking.
Date: June 19, 2012 12:50:04 PM CDT
To: XXXX@XXXX

eBay sent this message to XXXX (XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Top-rated sellers: Time to meet tracking requirement extended by one month

Dear XXXX,

Since we announced updates to the eBay Top-rated seller criteria in February, many Top-rated sellers have said they need more time to meet the new requirement to upload tracking within handling time on 90% or more of US transactions. We've heard your concerns and want to give sellers more time to make the needed changes.

We are extending the time for implementing the tracking upload requirement by one month. We will begin counting tracking for achieving Top-rated status as of June 1 (and not May 1 as originally announced).

This means that your June 20 seller performance evaluation will not take tracking into consideration when determining Top-rated seller status. Instead, we will use the following criteria:
0.5% or less low DSRs
0.5% or less opened eBay and PayPal Buyer Protection cases
0.3% or less seller unresolved eBay and PayPal Buyer Protection cases
98% or better Feedback score
$1,000 annual sales with a minimum of 100 transactions in the last 12 months
eBay remains committed to delivering buyers the best shopping experience. That experience includes confirmation that their order has shipped and receiving tracking information. At the July 20 seller performance evaluation (and in each evaluation after that), to achieve Top-rated status, you will need to upload tracking within your stated handling time on 90% of US transactions.
The July evaluation will look at transactions from June 1 to June 30 to determine if you meet the standard.
The August evaluation will look at the period of June 1 to July 31.
The September evaluation will look at June 1 to August 31.
From that point onward, we will look back at the previous three calendar months of transactions to determine your tracking upload rate.
Note as of June 1, only those Top-rated seller listings with 14-day or better returns with a money-back option and 1-day handling qualify for a 20% discount on Final Value Fees and the greatest average boost for fixed priced listings in Best Match. The timing for that requirement has not changed.

We continue to be impressed by the number of sellers who have already risen to the challenge of the new criteria and now offer the services online buyers expect—including tracking. eBay buyers clearly appreciate it too, as shown by the continued growth of sales for Top-rated sellers. Other indicators eBay uses to track buyer satisfaction are also pointing to this progress—due in large part to your quick action and dedication to great service. We thank you and look forward to more sellers achieving Top-rated status in the months ahead.

Get more information about updates to the eBay Top-rated seller requirements.

Michael Jones
Vice President
Merchant Development

Learn More to protect yourself from spoof (fake) emails.

eBay sent this email to you at XXXX@XXXX about your account registered on eBay.com.

eBay will periodically send required emails to you, about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - June 18, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: List more items free: June 19 only
Date: June 18, 2012 7:06:00 PM CDT
To: XXXX@XXXX

One day only—extra free listings!
View this message in your browser.

HOW TO SELL SELL YOUR ITEM SELL ON MOBILE DEALS

Seller Special
One day only! June 19
Get more free listings on top of the 50 you may already get each month.
Pay nothing until your items sell.

Restrictions apply. See Terms & Conditions for full details.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 29, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Final reminder for XXXXX: Key deadlines approaching!
Date: May 29, 2012 12:08:14 PM CDT
To: XXXXX@XXXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXXX XXXXX (XXXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Final reminder: Top-rated seller and other updates coming soon

Dear XXXXX:

We're writing to remind you of some important dates—coming up fast—that are part of the 2012 Spring Seller Update, announced in February. Make sure you're ready!

As an eBay Top-rated seller, you're about to get even more attention for your great listings!

Keep up the good work and you'll continue to reap the full rewards of being a Top-rated seller when the new requirements take effect June 1—only now, with more attention than ever for your great listings!

For personalized advice and tips on how to get the most out of your Top-rated seller status, schedule a FREE consultation with the eBay Seller Outreach Team.

Updates to boost your efficiency and profitability

Manage your business policies from one location. Opt in to a new way to create and manage custom payment, shipping, and return policies and apply them to listings quickly and easily.
Streamline returns: An optional new way to manage returns virtually automates the process according to the terms you specify. Your buyer clicks a link in My eBay to print a pre-paid, trackable USPS shipping label. When you get the item back, simply click a button to issue the refund. Your final value fees are automatically refunded.
New eBay Photo Center. The NEW eBay Photo Center offers tips on how to snap even better pictures. The more quality pictures you include in your listings, the easier it is for buyers to find and buy your items!

Note: When taking pictures, be sure that they adhere to our new picture quality standards, outlined below.
New picture quality standards. Starting this fall, all listings—new, revised and relisted—will be required to have at least one picture, and all photos must be at least 500 pixels on the longest side and cannot have added borders or text (watermarks okay).
Get details on the 2012 Spring Seller Update and use the Seller Checklist to stay on top of important dates. Update your listings quickly and efficiently with bulk editing tools.

As always, thank you for selling on eBay.

Sincerely,
Michael Jones
Vice President,
Merchant Development

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 26, 2012

From: eBay <ebay@ebay.com>
Subject: Edit your listings to get a discount
Date: May 25, 2012 9:32:40 AM CDT
To: XXXXX@XXXXX
Reply-To: ebay@ebay.com

Make it easy for buyers to find your listings, XXXXX!

Edit your listings to offer buyers great service
Hi XXXXX,

We noticed you have XX listings that don't include 1-day handling and a minimum 14-day return policy with a money-back option.

Fast handling and a great return policy are important to buyers. Adding these services is your choice, but starting June 1 only those listings from Top-rated sellers that offer these terms will qualify for the greatest average boost in Best Match and a 20% final value fee discount. Note: To retain Top-rated seller status, you must upload tracking numbers (within your stated handling time) to 90% or more of your completed transactions with US buyers.

Remember you can save time by editing your listings in bulk.

Edit listings
Email reference id: [#XXXXXXXXX#]
eBay sent this message to XXXXX (XXXXX). Learn more
Why am I receiving this email?
You are receiving this email based on your eBay account preferences. If you'd rather not receive these emails, click unsubscribe.
eBay is committed to your privacy. Learn more about our privacy policy and user agreement.
© 2012 eBay Inc., 2145 Hamilton Avenue, San Jose, CA 95125

 

eBay Spring Checklist 2012 - A Must Read For eBay Sellers.
It's a good summary of the newsletters and email posts below, large, easy to read pdf text version of the check list.

Long list, please click on this link to view. Checklist Spring 2012
 
PLEASE BE VERY CAREFUL OF EMAILS RIGHT NOW ABOUT FEES & CHANGES (May 2012)

*** WARNING *** DID YOU GET THIS EMAIL *** DID YOU HOVER OVER THE LINKS? ***

E-Mail - May 7, 2012 ***HOVER REVEALS = http://vreusafaclovele.html
And Again - May 14, 2012 ***HOVER REVEALS = http://bencouchman.com/2.html

From: eBay <message@message.com>
Subject: Reminder: Fee update coming May 10
Date: May 10, 2012 2:31:59 PM CDT
***Where's my name??? Where's my email address???***Date doesn't match???***

eBay sent this message
Your registered name is included to show this message originated from eBay.
Learn more.

Reminder: Fee update coming May 10

There's still time to act to get the lowest fees!

Dear seller:

We're writing with one final reminder: the May 10 th fee update is just around the corner. Final Value Fee rates for all Fixed Price listings and for Stores Auction-style listings are being reduced and applied to the total amount of the sale, including shipping.

There's still time to take action. First, keep your shipping costs low. And if you haven't already done so, SUBSCRIBE NOW to upgrade your current subscription. Based on your recent selling history, that's how you'll get the lowest overall fees.

Use the Fee Illustrator to find the right subscription for you and to learn how much you'll save.

Remember, when an international or 1-day shipping service is offered and selected by your buyer, your Final Value Fee is calculated on the least expensive of your options--your international/1-day option OR the first domestic service offered other than 1-day. If your buyer chooses international shipping and you specified free shipping as your first domestic option, you pay zero Final Value Fees on shipping.

As always, we appreciate your selling on eBay.

Sincerely,

eBay Seller Team

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 7, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: List more items FREE May 7–13
Date: May 6, 2012 7:03:31 PM CDT
To: XXXXX@XXXXX

Stores sellers—reach millions of eBay buyers.
View this message in your browser.

START SELLING INFO CENTER SELLER PROTECTION SELLING ESSENTIALS

List Auction-style FREE
Stores Special
May 7–13
Zero Auction-style Insertion Fees for
Stores subscribers
Applies to all Auction durations, excluding 1-day listings.

Offer good for eBay Stores subscribers only. See Terms & Conditions for full details.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125

 

E-Mail - May 15, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Stores Special: List more FREE May 16.

Date: May 15, 2012 8:01:29 PM CDT
To: XXXX@XXXXX

1 DAY ONLY: List free + Buy It Now free.
View this message in your browser.

START SELLING INFO CENTER SELLER PROTECTION SELLING ESSENTIALS

List Auction-style FREE
Plus, add Buy It Now FREE
1-day Seller Special: May 16
More free listings on top of the 50 you may already get per month
Get your items in front of millions of eBay buyers

Restrictions apply. See Terms & Conditions for full details.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 4, 2012

Register now—join us in Denver, May 24–25
View this message in your browser.

START SELLING INFO CENTER SELLER PROTECTION SELLING ESSENTIALS

Don't miss out on the seller event of the season!
Register by May 10 to get the discounted rate of $59

Join us at the Sheraton Denver Downtown Hotel on Thursday and Friday, May 24-25, to network with and learn from eBay experts, employees, national speakers, and other sellers at eBay: On Location.

Your registration includes the following:
A welcome dinner hosted by eBay executives
A full day of educational sessions (including continental breakfast and boxed lunch)
Access to the Expo Hall to learn about products and services designed to help your eBay business
An opportunity to meet with eBay Customer Service team members to get your questions answered
Exclusive VIP lounge for Top-rated sellers and PowerSellers. Get a free in-depth business consultation on meeting the new requirements for eBay’s Top-rated seller program (including complimentary refreshments)

Visit www.ebayonlocation.com for more information.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 4, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: XXXXX: Hurry, $20 Savings Ends May 10 for eBay: On Location
Date: May 4, 2012 5:17:29 PM CDT
To: XXXXX

Register now—join us in Denver, May 24–25
View this message in your browser.

START SELLING INFO CENTER SELLER PROTECTION SELLING ESSENTIALS

Don't miss out on the seller event of the season!
Register by May 10 to get the discounted rate of $59

Join us at the Sheraton Denver Downtown Hotel on Thursday and Friday, May 24-25, to network with and learn from eBay experts, employees, national speakers, and other sellers at eBay: On Location.

Your registration includes the following:
A welcome dinner hosted by eBay executives
A full day of educational sessions (including continental breakfast and boxed lunch)
Access to the Expo Hall to learn about products and services designed to help your eBay business
An opportunity to meet with eBay Customer Service team members to get your questions answered
Exclusive VIP lounge for Top-rated sellers and PowerSellers. Get a free in-depth business consultation on meeting the new requirements for eBay’s Top-rated seller program (including complimentary refreshments)

Visit www.ebayonlocation.com for more information.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at xxx@xxx.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - May 2, 2012

From: eBay SellingTeam <ebay@reply1.ebay.com>
Subject: Keep your savings -- Act now!
Date: May 2, 2012 3:22:00 AM CDT
To: XXXXX

eBay sent this message to XXXXX.
Your registered name is included to show this message originated from eBay.
Learn more.

Keep your savings -- Act now!

Keep your Top-rated seller status on track.
Upload tracking in May!

Be ready for the June 20th Top-rated seller evaluation!

Upload tracking on at least 90% of your May shipments to US buyers — within your stated handling time — to meet the new requirement.

Don't miss out. Your discounts will keep coming when you add 14-day or longer returns with money back option AND 1-day handling. Add both of these services now and earn an extra 5% final value fee discount on listings...
now through May 31.

See terms and conditions for full details.

-----------------------------------------------------------------------------------------------------------------------

As outlined in our User Agreement, eBay will periodically send you information about site changes & enhancements. Visit our Privacy Policy and User Agreement if you have any questions.

eBay will not request personal data (password, credit card/bank numbers) in an email.
Protect yourself from Spoof (fake) e-mails. Learn More.

Copyright 2012 eBay Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are trademarks of eBay Inc.
eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - April 27, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: Important reminder for XXXXX: Key deadlines approaching!
Date: April 27, 2012 12:15:35 PM CDT
To: XXXXX

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXXX (XXXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Important reminder: Top-rated seller and other updates coming soon

Dear XXXXX:

We're writing to remind you of some important dates—coming up soon—that are part of the 2012 Spring Seller Update, announced in February. Make sure you're ready.

Add 1-day handling and 14-day returns now to keep your discounts!

As of June 1, the 20% final value fee discount and greatest on average boost in Best Match will go only to those listings from Top-rated sellers that include both 1-day handling and a minimum 14-day return policy with a money-back refund option.

Your listings without these two services will still have the Top-rated seller badge and some boost in Best Match, but will not earn the discounts or the highest average boost in Best Match.

Add these services to as many listings as possible to keep your 20% discount. For personalized advice and tips on how to add these services to more of your listings, you can schedule a FREE consultation with the eBay Seller Outreach Team.

And remember, as an added reward, you are now getting a bonus 5% discount off your final value fees through May 31st—along with your current 20% discount—for all listings with 1-day handling and 14-day or longer return window with a money-back option. Take full advantage of this bonus discount!

Safeguards for your hard-earned performance record

New seller protections that help ensure your performance record is an accurate reflection of your great service are now in effect:

You now get an automatic 5-star Detailed Seller Rating (DSR) for Communication when you specify 1-day handling, upload tracking information by the end of the next business day, and no communication was needed between you and the buyer. Of course, friendly, prompt and informative communication is always important, so on transactions where buyer and seller communications do occur, the Communication DSR will be rated by the buyer.
Feedback left for a transaction where the buyer had an unpaid item recorded is automatically removed.
Earlier this year, eBay started displaying an automatic message regarding customs-related delays and customs duties to buyers outside the US on the View Item page. Because of this, any Feedback from international buyers that only references customs issues now qualifies for Feedback removal.
Updates to boost your efficiency and profitability

Manage your business policies from one location. Opt in to a new way to create and manage custom payment, shipping, and return policies and apply them to listings quickly and easily.
Streamline returns: An optional new way to manage returns virtually automates the process according to the terms you specify. Your buyer clicks a link in My eBay to print a pre-paid, trackable USPS shipping label. When you get the item back, simply click a button to issue the refund. Your final value fees are automatically refunded.
FINAL REMINDER: As of May 2, the 3-day and 7-day and "Merchandise credit" and "Exchange" options will be retired for new listings and relistings. You'll still be able to include a restocking fee and specify specific conditions for accepting returns (new DVDs need to remain shrink-wrapped, for example). And as always, you can specify "No returns accepted", but do note that offering a good return policy can help your sales. Learn how to create return policies that work for both you and your buyers.
Starting the first week of May, USPS® First-Class Package service will be reclassified from Expedited to Standard. Be sure to update any listing with a different service if you want to continue offering expedited shipping.
A message on the View Item page alerts buyers to the possibility of extended delivery time for items with longer than 3-day handling.
New eBay Photo Center. The NEW eBay Photo Center offers tips on how to snap even better pictures. The more quality pictures you include in your listings, the easier it is for buyers to find and buy your items!

Note: When taking pictures, be sure that they adhere to our new picture quality standards, outlined below.
New picture quality standards. Starting this fall, all listings(new, revised and relisted) will be required to have at least one picture, and all photos must be at least 500 pixels on the longest side and cannot have added borders or text (watermarks okay).
Best Match using more information to get your listings in front of the right buyers. eBay's default sort order will begin looking at more information—including information in your item description—to evaluate items for ranking. Item Specifics, product codes like UPCs and ISBNs, brand, part numbers, and other descriptors will be increasingly important.
Category and other updates

Electronics: Listing with the eBay catalog will be expanded to more categories, including DVD & Blu-ray Players, Home Theater Receivers, Home Speakers & Subwoofers, Home Theater Systems, and Home Theater Projectors. You'll want to list items in these categories with the catalog, whenever there's a product match.
Category and Item Specific updates: As always, changes to categories and item specifics are included with the rest of seller updates. Find out if your listings are affected.
Clothing, Shoes & Accessories
Coins
Computers & Networking
Consumer Electronics
eBay Motors
Home & Garden
Toys
Jewelry & Watches (Category adjustments in Watches only)
Get details on the 2012 Spring Seller Update and use the Seller Checklist to stay on top of important dates. Update your listings quickly and efficiently with bulk editing tools.

As always, thank you for selling on eBay.

Sincerely,
Michael Jones
Vice President,
Merchant Development

Learn More to protect yourself from spoof (fake) emails.

eBay sent this email to you at XXXXX@XXXXX.net about your account registered on eBay.com.

eBay will periodically send required emails to you, about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - April 16, 2012

From: eBay <eBay@reply1.ebay.com>
Subject: XXXXX: Bonus 5% discount for you, cash in on Mother's Day and Dads & Grads, more
Date: April 16, 2012 8:15:51 AM CDT
To: XXXXX
eBay sent this message to XXXXX (XXXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

APRIL 2012

Listings: XXXXX
Average. Sales: $XXXXX
Feedback: XXXXX
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
Save an extra 5%!
Cash in on Mother's Day,
Dads & Grads
Download our PowerUP
Magazine
NEW eBay Photo Center
FREE Delivery Confirmation
with eBay Labels
You could be featured in
Seller Buzz!

You can save an extra 5%--don’t miss out!
From now through May 31, eBay Top-rated sellers will get a bonus 5% discount off final value fees--along with their current 20% discount--for all listings with 1-day handling and a minimum 14-day return window with money-back option. Don't miss out--Be sure to add these services to your new and current listings to get the maximum possible discount!

Changes to the eBay Top-rated seller program coming soon--take action now
As announced in February, updates to the Top-rated seller program will be coming in June:
Starting June 1, only those listings from Top-rated sellers that include 1-day handling and a 14-day or longer return window with a money-back refund option will qualify for the greatest average boost in Best Match and 20% final value fee discount.

Tracking information needs to be uploaded to eBay within your stated handling time on 90% of transactions with US buyers to keep Top-rated status starting in June. With eBay Labels, tracking info is uploaded automatically! Start uploading by May 1 to make sure you qualify by June 20.

In a few weeks, you'll be able to check the new Listing Improvement section of the Selling Manager summary page to see which listings need to be updated to meet these new standards, and then easily edit those listings in bulk. You'll also receive emails with a link to easily edit your listings to meet these new requirements. You can also track your progress in your Seller Dashboard.

eBay's Mother's Day and Dads & Grads marketing campaigns--act now and cash in!
To bring even more sales your way, we're making the most out of the next two big retail occasions--Mother's Day and Dads & Grads. For each campaign we'll be pulling out all the stops to drive buyers to your items--marketing, advertising, social media events and more! Here's how you can take advantage of these events:

Mother's Day: This key shopping window is the 4th largest retail holiday of the year. From now until May 13, we'll be driving seasonal shoppers to listings in Fashion, Jewelry, Fragrances, Electronics, and Home & Garden. List your inventory in these categories ASAP to make the most of the next 4 weeks!

Dads & Grads: From May 16 to June 17 we'll be highlighting your great deals in top-selling categories for dads and grads: Electronics, Fashion, Home & Garden, Tickets and Auto Parts & Accessories. Start now by sourcing items in these categories, then get ready to list when the campaign begins.

Download the Spring 2012 PowerUP
Get the latest tips on international selling, boosting efficiency, profitability and more. Download the PDF today!

Supplement your income by teaching others to sell--become an Education Specialist
Teach what you love, and supplement your income by teaching others to sell on eBay! The Education Specialist training program will provide you with the knowledge and tools necessary to successfully teach others how to sell on eBay.

"We live in a rural area, and for years the door to rural revitalization was closing. Because of eBay, the doors have opened again--that's why I find such joy in teaching and spreading the eBay opportunity for rural economic development. There is no end to the possibilities eBay provides!" Joyce Banbury, Certified Education Specialist

With our easy-to-follow materials, getting started is a snap. You'll also have access to the eBay Education Specialist directory, where you can publish your training events so students can find your courses by location. Sign up today!

Learn how to take pictures that sell at the NEW eBay Photo Center--now with tips for watermarks!
Great pictures alone can often help make the sale, and the more clear, crisp, quality pictures you include in your listings, the easier it is for buyers to make a purchase decision. Check out the NEW eBay Photo Center for tips--and visual do's and don'ts--on how to snap even better pictures.

Note: When taking pictures, be sure that they adhere to upcoming photo guidelines.

Get FREE Delivery Confirmation when you ship using eBay Labels
It's just one more reason to ship using eBay Labels! With eBay Labels you can purchase discounted postage, get FREE Delivery Confirmation™ on USPS® Priority® Mail, Express Mail®, and First-Class Package service, prepare multiple shipments, print up to 50 shipping labels at one time and more. Plus, tracking info is emailed to buyers and automatically uploaded to My eBay--which will soon be key to maintaining your status as an eBay Top-rated seller. If you've never tried it before, there's never been a better time--check it out today!

That's not all! Because you're an eBay Top-rated seller, you can sign up for the USPS Savings Program. It offers Commercial Plus Pricing--savings of up to 32%--when you pay for postage and print labels from eBay Labels.

Get found on Google, Yahoo! and via other off-eBay searches
By including unique product identifiers like UPCs, EANs, and ISBNs in your listings, your items can be more easily found by buyers using eBay search, off-eBay search, and mobile apps. Be sure to include these identifiers in the designated field whenever you list. And if you list in eBay Motors Parts & Accessories, make sure to list with parts compatibility. Learn more.

List quickly--or automatically--with Auctiva
With Auctiva, you can post items to eBay in minutes, add up to 24 super-sized images for free, and even automate the listing process. Auctiva's library of 1,800+ professionally-designed listing templates will help you catch buyers' eyes, and a powerful Scrolling Gallery enables you to promote up to 16 additional items you have listed on eBay.

"If you have ambitions to sell for a living, I would encourage [new sellers] to use a listing service. I've tried most, and Auctiva is by far the best, and the one I've stuck with for years." Larry Butler, user ID steelbells

Auctiva offers a mobile app to manage sales on the go, is compatible with eBay's latest features and policies, and offers world-class customer support and abundant help resources. Learn more.

Stay on top of updates and improvements with our Seller Checklist
Last month we announced the 2012 Spring Seller Update. Use the Seller Checklist to stay on top of recent and upcoming changes that might impact your business.

Save the date! eBay rolls into Denver next month
Join eBay: On Location at Denver's Sheraton Downtown Hotel May 24-25. Don't miss this great opportunity to attend selling classes taught by the experts and network with other sellers. And because you're a Top-rated seller, be sure to visit our exclusive VIP lounge for complimentary refreshments and a free in-depth business consultation about meeting the new Top-rated seller program requirements.

Early bird registration is only $59. Sign up today at ebayonlocation.com!

Interested in e-commerce-related public policy? Become a Main Street member
Created by the eBay Government Relations Department, Main Street is an action network that keeps you informed of public policy matters that may affect the e-commerce industry. Interested sellers will be informed of actions of their state and federal representatives, and contact is limited to issues only affecting their states. Stay informed and make your voice heard today.

Tell the Editor
We want to hear from you! Tell us what topics you'd like to see more of, or share your own success story*. Write to editor@eBay.com.

Seller Buzz:
Staying profitable selling unique items
Elizabeth Bennett of Africa Direct (user ID: africadirect) grosses over a million dollars a year selling mostly one-of-a-kind items to buyers around the world.

*Note that submissions are neither confidential nor proprietary.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXX@XXXX.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - April 4, 2012

eBay sent this message to XXXXXXX (XXXXX@XXXXX.net).
Your registered name is included to show this message originated from eBay.
Learn more.

List now to get an extra 5% discount

Bonus 5% discount on listings with
prompt shipping and returns!
Now through May 31
Get an extra 5% off final value fees - along with your current 20% discount.
Applies to all listings with 1-day handling and 14-day or longer return window with money-back option.
Applies to both Auction-style and Fixed Price listings
Add these in-demand services to boost sales and maximize savings. Get ready for June 1 - only listings with these
services will get the 20% final value fee discount.
See terms and conditions for full details.
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E-Mail - April 3, 2012

eBay sent this message to XXXXXXX (eBay ID XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Important reminder: Spring Seller Update—key deadlines approaching

Dear XXXXXXX:

We're writing to remind you of the recently announced 2012 Spring Seller Update, which began launching this week. These updates will help keep the growing ranks of online shoppers coming your way, help get your listings in front of the right buyers, protect your track record and boost your efficiency.

Updates to the eBay Top-rated seller program mean more attention for your great listings

Updates are coming to the eBay Top-rated seller program to keep it in step with evolving ecommerce standards.

*Starting in June, Top-rated sellers will need to have tracking information uploaded to eBay within their stated handling time on 90% or more of their transactions with US buyers.

*As of June 1, the 20% final value fee discount and greatest on average boost in Best Match will go to those listings from Top-rated sellers that include 1-day handling and a minimum 14-day return window with a money-back refund option.

*Your listings without these two services will still have the Top-rated seller badge and some boost in Best Match but will not earn the discounts or the highest average boost in Best Match. Since these updates were announced, many sellers have added these services and are already seeing the benefits!

The good news for you: Since you already upload tracking information and offer both 1-day handling and returns on some of your listings. Just add these services to more listings—as many as possible—to maintain your 20% discounts. For personalized advice and tips on how to add these services to more of your listings, you can schedule a FREE consultation with the eBay Seller Outreach Team.

And remember, as an added reward, you're now getting bonus 5% discount off your final value fees—along with your current 20% discount—for all your listings with 1-day handling and 14-day or longer returns with a money-back option. Act now to take full advantage of this bonus discount!

Safeguards for your hard-earned performance record

New seller protections help ensure your performance record is an accurate reflection of your great service:

*New automatic 5-star Detailed Seller Rating (DSR) for Communication protects sellers from getting low DSRs when there was no communication at all. Starting in April, you'll get an automatic 5-star Communication DSR when you specify same-day or 1-day handling, upload tracking information by the end of the next business day, and no communication was needed between you and the buyer. Of course, friendly, prompt and informative communication is always important, so on transactions where buyer and seller communications do occur, the Communication DSR will be rated by the buyer.

*Feedback left for a transaction where the buyer had an unpaid item recorded will be automatically removed.

*Earlier this year, eBay started displaying an automatic message on the View Item page to buyers outside the US regarding customs-related delays and customs duties. Because of this, any Feedback from international buyers that only references customs issues will qualify for Feedback removal.

Updates to boost your efficiency and profitability

*Manage your business policies from one location. Opt in to a new way to create and manage custom payment, shipping, and return policies and apply them to listings quickly and easily.

*Streamline returns: An optional new way to manage returns virtually automates the process according to the terms you specify. Your buyer simply clicks a link in My eBay to print a pre-paid shipping label. When you get the item back, simply click a button to issue the refund. Your final value fees are automatically refunded.

*Return options retired: When sellers accept returns, buyers expect a reasonable timeframe and the ability to get their money back. As of May 2, the 3-day and 7-day and "Merchandise credit" and "Exchange" options will be retired for new listings and relistings. You'll still be able to include a restocking fee and specify specific conditions for accepting returns (new DVDs need to remain shrink-wrapped, for example). And as always, you can specify "No returns accepted", but do note that offering a good return policy can help your sales. Learn how to create return policies that work for both you and your buyers.

*USPS® First-Class Package service reclassified from Expedited to Standard. Take advantage of FREE Delivery Confirmation™, included with this service, while setting the right delivery expectations for your buyers.

*A message on the View Item page alerts buyers to the possibility of extended delivery time for items with longer than 3-day handling.

*FREE pictures for all: Starting July 2, all pictures will be free on eBay, up to the maximum of 12 per listing. Pictures are currently free only with an eBay Stores subscription.

*New eBay Photo Center. The NEW eBay Photo Center offers tips on how to snap even better pictures. The more quality pictures you include in your listings, the easier it is for buyers to find and buy your items!

Note: When taking pictures, be sure that they adhere to our new picture requirements, outlined below.

*New requirements for pictures. Starting this fall, all new listings and relistings will be required to have at least one picture, and all photos must be at least 500 pixels on the longest side and cannot have added borders or text (watermarks okay).

*Best Match using more information to get your listings in front of the right buyers. eBay's default sort order will begin looking at more information—including information in your item description—to evaluate items for ranking. Item Specifics, product codes like UPCs and ISBNs, brand, part numbers, and other descriptors will be increasingly important.

Category and other updates

*Electronics: Listing with the eBay catalog will be expanded to more categories, including DVD & Blu-ray Players, Home Theater Receivers, Home Speakers & Subwoofers, Home Theater Systems, and Home Theater Projectors. Starting April 2, you'll want to list items in these categories with the expanded catalog, whenever there's a product match.
Category and Item Specific updates: As always, changes to categories and item specifics are included with the rest of seller updates. Find out if your listings are affected.
Clothing, Shoes & Accessories
Coins
Computers & Networking
Consumer Electronics
eBay Motors
Home & Garden
Toys
Jewelry & Watches (Category adjustments in Watches only)

Get details on the 2012 Spring Seller Update and use the Seller Checklist to stay on top of important dates. Update your listings quickly and efficiently with bulk editing tools.

As always, thank you for selling on eBay.

Sincerely,
Michael Jones
Vice President,
Merchant Development

Learn More to protect yourself from spoof (fake) emails.

eBay sent this email to you at XXXXX@XXXXX.net about your account registered on eBay.com.

eBay will periodically send required emails to you, about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - March 7, 2012

Reach millions of eBay buyers.
View this message in your browser.

SELL SELLER INFO CENTER HOW TO SELL DEALS

List Auction-style FREE
Stores Special
March 8-31
Applies to Auction-style listings for
Stores subscribers only
Get your items in front of millions of eBay buyers

Offer good for Stores subscribers only. See Ters & Conditions for full details.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - February 28, 2012

eBay sent this message to XXXXXXX (eBay ID XXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

Spring Seller Update

Dear XXXXXXX:

Your commitment to great service is paying off! With eBay growing at double-digit rates, you now have access to more than 100 million active buyers. Updates coming this spring will help keep those growing ranks of online shoppers coming your way, help get your listings in front of the right buyers, protect your track record, and boost your efficiency.

Congratulations! Updates to the eBay Top-rated seller program mean more attention for your great listings.

Ecommerce standards for service have evolved in the three years since the eBay Top-rated seller program was first introduced, and savvy merchants like you have adapted to compete. Now the Top-rated seller program will also evolve to keep pace.

Starting in June, Top-rated sellers will need to have tracking information uploaded to eBay within their stated handling time on 90% or more of their transactions with US buyers. As of June 1, the 20% final value fee discount and greatest on average boost in Best Match will go to those listings from Top-rated sellers that include 1-day handling and a minimum 14-day return policy with a money-back refund option. Your listings without these two services will still have the Top-rated seller badge and some boost in Best Match but will not earn the discounts or the highest average boost in Best Match.

The good news for you: You already upload tracking information and offer both 1-day handling and returns on some of your listings. Just add these services to more listings—as many as possible—to get the maximum benefits.

As an extra reward for adding these in-demand services to more of your listings now, from March 1 to May 31, you'll get a bonus 5% discount off your final value fees—along with your current 20% discount—for all listings with 1-day handling and 14-day or longer returns with a money-back option. Act now to take full advantage of this bonus discount!

Safeguards for your hard-earned performance record

New seller protections help ensure your performance record is an accurate reflection of your great service:

Get an automatic 5-star Detailed Seller Rating (DSR) for Communication when you specify same-day or 1-day handling, upload tracking information by the end of the next business day, and no communication is needed between you and the buyer.

Feedback left for a transaction where the buyer had an unpaid item recorded will be automatically removed.

Earlier this year, eBay started displaying an automatic message on the View Item page to buyers outside the US regarding customs-related delays and customs duties. Because of this, any Feedback from international buyers that only references customs issues will qualify for Feedback removal.

Updates to boost your efficiency and profitability

Manage your business policies from one handy location. Opt in to a new way to create and manage custom payment, shipping, and return policies and apply them to listings quickly and easily.

Streamline returns: An optional new way to manage returns virtually automates the process according to the terms you specify. Your buyer simply clicks a link in My eBay to print a pre-paid shipping label. When you get the item back, simply click a button to issue the refund. Your final value fees are automatically refunded.

Return options retired: When sellers accept returns, buyers expect a reasonable timeframe and the ability to get their money back. As of May 2, the 3-day and 7-day and "Merchandise credit" and "Exchange" options will be retired for new listings and relistings. As always, you can still specify "No returns accepted" but note that offering a good return policy can help your sales.

New same-day handling time option. Let buyers know you ship the same day for orders received by your specified cut-off time.

USPS® First-Class Package service reclassified from Expedited to Standard. Take advantage of the savings this service offers, while setting the right delivery expectations for your buyers.

A message on the View Item page alerts buyers to the possibility of extended delivery time for items with longer than 3-day handling.

New requirements for pictures. High-quality pictures can make all the difference in enticing a buyer to choose your item over the rest. Starting this fall, all listings will be required to have at least one picture, and all photos must be at least 500 pixels on the longest side and cannot have added borders or text (watermarks okay).

FREE pictures for all: Starting July 2, all pictures will be free on eBay, up to the maximum of 12 per listing, including free zoom and enlarge. (Pictures are currently free only with an eBay Stores subscription).

Best Match using more information to get your listings in front of the right buyers. eBay's default sort order will begin looking at more information—including information in your item description—to evaluate items for ranking. Item Specifics, product codes like UPCs and ISBNs, brand, part numbers, and other descriptors will be increasingly important.

Category and other updates

Electronics: Listing with the eBay catalog will be expanded to more categories, including DVD & Blu-ray Players, Home Theater Receivers, Home Speakers & Subwoofers, Home Theater Systems, and Home Theater Projectors.

Category and Item Specific updates: As always, changes to categories and item specifics are included with the rest of seller updates. Find out if your listings are affected.
Clothing, Shoes & Accessories
Coins
Computers & Networking
Consumer Electronics
eBay Motors
Home & Garden
Toys
Jewelry & Watches (Category adjustments in Watches only)
More information
Get details on the 2012 Spring Seller Update.
Use the Seller Checklist to stay on top of important dates.
Find out how you can update your listings quickly and efficiently with bulk editing tools.
For additional insight, you're also invited to talk with members of my staff during the next two days on a special discussion board we've set up for this purpose. Join me and other leaders from eBay in a Town Hall meeting on February 29, 3:30 to 5:00 p.m. PST.
As always, thank you for selling on eBay.

Sincerely,
Michael Jones
Vice President
Merchant Development

Learn More to protect yourself from spoof (fake) emails.

eBay sent this email to you at XXXXX@XXXXX.net about your account registered on eBay.com.

eBay will periodically send required emails to you, about the site and your transactions. Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - February 16, 2012

eBay sent this message to XXXXXXX (eBay ID XXXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

FEBRUARY 2012

Listings: XXXX
Average. Sales: $ XXXXX
Feedback: XXXXX
Complete Sales Report

Listing data based on 3 month average Check your Seller Dashboard for your current standing.

In this issue:
FREE Delivery Confirmation
with eBay Labels
NEW eBay Seller Protection
Center
Best Match tips
Tools for tackling your 2011
taxes
Fast ‘N Free helps drive
sales
You could be featured in
Seller Buzz!

Get FREE Delivery Confirmation when you ship using eBay Labels
It's just one more reason to ship using eBay Labels! With eBay Labels you can purchase discounted postage, get FREE Delivery Confirmation™ on USPS® Priority ® Mail, Express Mail ®, and First-Class Mail (specifically First-Class Package service for parcels only), prepare multiple shipments, print up to 50 shipping labels at one time and more. Plus, tracking information is automatically uploaded to My eBay and emailed out to buyers. If you've never tried it before, there's never been a better time--check it out today!

That's not all! Because you're an eBay Top-rated seller, you can sign up for the USPS Savings Program. It offers Commercial Plus Pricing --savings of up to 32%--when you pay for postage and print labels from eBay Labels.

Report concerns with buyers, learn how we protect your ratings at the NEW eBay Seller Protection Center
We go to great lengths so you can sell on eBay with confidence. At the NEW Seller Protection Center, you can learn about how we monitor for buyer activity that violates the rules, how we protect your seller ratings, and even report your own concern with a buyer. You'll also find great information on how to earn automatic 5-star Detailed Seller Ratings, best practices for successful selling and more. Visit the Seller Protection Center today!

Top services continue to play a role in Best Match
In October 2011, eBay announced that for the holiday shopping season, Best Match (eBay's default sort order) would look for the services buyers want most--free shipping, fast shipping, and a good return policy--as best practices in evaluating listings. Many sellers added these services to their listings and saw the benefits in their holiday sales.

In fact, buyers look for these services all year long. To help you to keep up the good work, Best Match will continue to look at these services as best practices:
Free shipping option
1-day handling
Expedited or one-day shipping service option
14-day or longer return window
If you added these services for the holidays, keep it up! If you don't currently offer them, add them to your new and current listings so you too can reap the rewards.

New Fast ‘N Free experience can supercharge your sales!
Great news! The exciting new eBay Fast 'N Free experience--which was applied to select listings in early November--has been expanded to all eligible listings. eBay Fast 'N Free lets buyers know at a glance when an item ships for free and, based on their shipping address and the item location, that it will arrive on their doorstep within 4 business days.

The eBay Fast 'N Free logo appears on listings when all the following conditions are met:
Both the buyer and the item are within the 48 contiguous states
The listing includes a free shipping service
Based on the buyer and seller's geographic location, seller's past delivery performance and the carrier's performance, eBay can estimate with a high level of confidence that--using the free shipping service--the item will be delivered in 4 business days or less
Our statistics show that listings enhanced with the Fast ‘N Free logo sell better than those that don't, so if you don't currently offer free shipping, a one-day handling time and expedited shipping, start today to begin reaping the rewards!

Drive traffic to your Store from on and off eBay
Take advantage of these powerful tools, FREE with your eBay Stores subscription:
Email Marketing: Send professional-looking email newsletters to buyers and trigger repeat sales. Send up to 10,000 FREE promotional emails each month, depending upon your eBay Stores subscription level.
Stores To Go: Add a widget for your Store to your blog, website, or social networking site.
HTML Builder: Build graphic and text links that drive buyers to your Store from your other web pages, and promotional emails.
Search Engine Keyword Management: Customize keywords to improve your Store page rankings in search engines.
Tackle your 2011 taxes with ease
Start this year off right--make sure last year is wrapped up tight. The IRS Small Business and Self-Employed Tax Center is your one-stop assistance center for filing business returns. And, if you need help getting your tax info organized, sign up for a FREE Outright account. Outright's online application automatically organizes all of your eBay, PayPal, bank and credit card transactions in one place, and creates a Schedule C worksheet to help with your taxes. If you received a 1099-K from PayPal, Outright helps with that by linking to your eBay and PayPal accounts, pulling together all of your related expenses, and categorizing them into the correct parts of your Schedule C Tax Form. That way, you pay taxes on the profit--not the gross sales! Sign up for your FREE account today.

Clear out last year's stock
Slow-moving merchandise taking up valuable shelf space? If so, try these tips for clearing out your 2011 inventory:
Add Best Offer for FREE! Add Best Offer for FREE to your Fixed Price listings. Buyers are often willing to pay an amount just below your original asking price.
Put slow-moving merchandise on sale with Markdown Manager. A quick, easy way to offer price discounts and free shipping, Markdown Manager helps to get your listings in front of buyers looking for great deals. Decide what goes on sale and when, apply discounts to your Store listings on either specific items or categories, offer limited-time free shipping on Fixed Price or Auction-style listings (with zero bids) and more.

Markdown Manager is just one of the many tools included with your eBay Stores subscription. For more, read this quick tutorial.

Recent updates make using My eBay even easier
A number of improvements to My eBay--many made as a result of suggestions from savvy sellers like you--are now in effect. Some of the enhancements you'll now see include:
Full item titles--all 80 characters--are visible within My eBay
More hyperlinks--for example, when encouraged to check other pages, like Purchase History or Didn't Win, we'll include hyperlinks to get you there
The ability move listings within Purchase History that are less than 60 days old from "Archive" to "Recent"
If you have suggestions for future My eBay enhancements--or have feedback on recent ones--we'd love to hear from you. Tell us what you think today!

Return policy updates soon to be in effect
As announced last year, the merchandise credit, exchange and the 3- and 7-day return options will soon be retired. If you accept returns, start updating your return policies now by specifying "Money back or exchange" or "Money back" as a refund method, and indicate 14 days, 30 days, or 60 days as your return window. Be sure to review your return policy details, About Me page, and eBay Store to make sure they are consistent with the new return policy options you've selected.

Tell the Editor
We want to hear from you. Tell us what topics you'd like to see more of, or share your own success story--we're always looking for sellers to spotlight**. Write to editor@ebay.com.

Seller Buzz:
Going big: how three brothers made and maintain a booming business on eBay
Peter Abdunuryan, Haik Abdunuryan and Theod "Ted" Simonian (user ID: zydistro) sell thousands of wireless accessories every day. Hear how they scaled their business, earned Top-rated seller status, and maintain their huge sales volume.

**Note that submissions are neither confidential nor proprietary.

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - February 14, 2012

One week only, list more free!
Reach millions of eBay buyers.

SELL SELLER INFO CENTER HOW TO SELL DEALS

List Auction-style FREE
Stores Special
One week only! February 15-21
Applies to Auction-style listings for
Stores subscribers only
Get your items in front of millions of eBay buyers

Offer good for eBay Stores subscribers only. See Terms & Conditions for full details.

Seller News

Headline News
Newsletters

New to Selling

Top 10 Tips
Quick Start Guide
Videos for Beginners

How to Sell

Selling Basics
Accepting Payment
Tips & Tools

Shipping Center

Basics
Shipping Services
Shipping Tools

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - January 25, 2012

TWO DAYS ONLY: Sell more for less!
List Auction-style FREE.

HOW TO SELL DEMOS SELLER INFO CENTER SELL DEALS

2-day Seller Special: January 26-27
List even more FREE, on top of the 50 free you may
already get during the rest of the month
Get your items in front of millions of eBay buyers

Restrictions apply. See Terms & Conditions for full details.

News

Headline News
Newsletters

Start Selling

Top 10 Tips
Quick Start Guide
Videos for Beginners

How to Sell

Selling Basics
Accepting Payment
Tips & Tools

Shipping Center

Basics
Shipping Services
Shipping Tools

Learn More to protect yourself from Spoof (fake) e-mails.

eBay Inc. sent this e-mail to you at XXXXX@XXXXX.net because your Notification Preferences
indicate that you want to receive information about Newsletters, Promotions & Events.

If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

Visit our Privacy Policy and User Agreement if you have any questions.

Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

 

E-Mail - January 19, 2012

Can't see the pictures? Add eBay to your address book or view this message in your browser.
eBay sent this message to XXXXXXX (eBay ID XXXXXXX).
Your registered name is included to show this message originated from eBay.
Learn more.

JANUARY 2012

Listings: XXXXX
Average. Sales: $ XXXXX
Feedback: XXXXX
Complete Sales Report

Listing data based on 3 month average

In this issue:
FREE Delivery Confirmation
with First Class mail
FedEx, USPS, UPS rate
changes
Cash in on Valentine's Day
Top tips for a successful
new year
Go global in 2012
You could be featured in
Seller Buzz

Get FREE Delivery Confirmation on First Class mail--ship using eBay Labels

Starting January 22, USPS will be offering free Delivery Confirmation on First Class postage purchased online, so that's one more reason to ship using eBay Labels! With eBay Labels you can purchase discounted postage, prepare multiple shipments, print up to 50 USPS® shipping labels at one time and more. It's built into the eBay selling process, so paying for postage, adding insurance and printing shipping labels is a breeze. Plus, USPS tracking numbers are automatically uploaded to My eBay and emailed out to buyers. Check it out.

And because you're an eBay Top-rated seller, you can sign up for the USPS Savings Program. It offers Commercial Plus™ pricing--savings of up to 32%--when you pay for postage and print labels from eBay Labels.

FedEx and UPS rate changes in effect, USPS rate changes upcoming--review and update your listings
Note that rate changes for FedEx and UPS are now in effect. The Shipping Calculator and PayPal Labels have been updated to reflect the UPS rate change--please make sure your shipping costs reflect these new rates, as well. For more information, visit the FedEx and UPS sites.

As of January 22, new USPS shipping prices will be in effect. The Shipping Calculator, eBay Labels and PayPal Labels will be updated to reflect these changes. Sellers shipping via USPS should review these changes and adjust their listings as necessary. Visit the USPS site for details.

Top services continue to play a role in Best Match
In October 2011, eBay announced that for the holiday shopping season, Best Match (eBay's default sort order) would look for the services buyers want most--free shipping, fast shipping, and a good return policy--as best practices in evaluating listings. Many sellers added these services to their listings and saw the benefits in their holiday sales.

In fact, buyers look for these services all year long. To help you to keep up the good work, Best Match will continue to look at these services as best practices:
Free shipping option
1-day handling
Expedited or one-day shipping service option
14-day or longer return policy
If you added these services for the holidays, keep it up! If you don't currently offer them, add them to your new and current listings so you too can reap the rewards.

Cash in on Valentine's Day
Our Valentine's Day campaign is in full swing, and we're letting shoppers everywhere know that eBay is the place to find that one-of-a-kind gift for their special someone. To maximize your sales during this high-volume shopping season, be sure to list your items in these top-selling categories:
Jewelry & Watches
Women's Accessories
Men's Accessories
Fragrances
Consumer Electronics
Gift Cards
Home & Garden
Tickets
Top 10 tips for a profitable, efficient 2012
Resolve to have an even more successful year! To increase your visibility, profitability and efficiency in 2012, simply follow these top tips:
Keep track of your orders with Intuit QuickBooks Connect for eBay. The new Intuit QuickBooks Connect for eBay app automatically sends your eBay orders and invoices to QuickBooks*, saving you time and eliminating data entry errors. Try it over the next 7 weeks and you'll be entered for a chance to win $700 for each week you use the app. There will be 7 lucky winners--start the 30-day FREE trial now and enter to win.

Showcase your brick-and-mortar store's inventory on eBay. If your business has a physical retail presence, your inventory can be featured on eBay's Local Shopping tab. To showcase your items via eBay Local Shopping, simply download the FREE eBay Fetch software, compatible with most major point of sale systems. Once installed, your items will be visible to buyers on eBay (and other partner sites) within 24 hours.

Sort out your social media strategy. The Social Media page in our Seller Information Center offers smart tips for promoting your eBay listings via Facebook, Twitter, blogging and more.

Use up to 80 characters in your title to include more keywords and descriptors. You now have 25 EXTRA characters in your title to draw more buyers to your listings! Read tips on how to write a great title, then revise your titles for maximum visibility.

Get found on Google, Yahoo! and via other off-eBay searches. By including unique product identifiers like UPCs, EANs, and ISBNs in your listings, your items can be more easily found by buyers using eBay search, off-eBay search, and mobile apps. Be sure to include these identifiers in the designated field whenever you list. And if you list in eBay Motors Parts & Accessories, make sure to list with parts compatibility. Learn more.

Pay even less in fees. Make sure you have the right eBay Stores subscription. Use the handy Fee Illustrator to find out in a matter of seconds the right subscription package based on your projected 2012 activity.

Inspire larger orders--offer combined shipping discounts. With the eBay Shopping Cart, buyers can either add items to their cart or use the familiar Buy It Now button to make an immediate purchase. To best take advantage of this new feature, be sure to offer combined shipping discounts. It's a great way to inspire larger orders, as buyers who want to purchase more than one of your items will see what they're saving on shipping clearly displayed within their cart.

Master the mobile marketplace. Mobile commerce opportunities are everywhere! The PayPal Official Insider Guide to Mobile Profits will show you how to master mobile shopping behavior, technology, and trends, maximize payment opportunities, integrate PayPal Mobile Express Checkout and more. Don't miss out on the growing throng of mobile shoppers--order the book or a digital copy today.

Promote your listings via your own off-eBay storefront. You can now sync your eBay listings with a Magento Go storefront, giving you two channels to from which to sell. Magento Go offers helpful guides, video tutorials, knowledge base articles and world-class support to help you build a successful online business. Start your FREE 30-day trial today.

Resolve to get even better Feedback. Released last year, the Feedback Pro app can improve Feedback scores by 30% or more by reminding buyers to leave Feedback. It can also automatically leave your buyers positive Feedback, as well. Try it free today.
Wrap up 2011 with ease
Start the new year off right--make sure last year is wrapped up tight. These tips and tools will make tying up 2011's loose ends a snap:
Stay on top of your 2011 taxes. Take advantage of the IRS Small Business and Self-Employed Tax Center--your one-stop assistance center for filing business returns. You'll find highlights of tax law changes, tax tips, and more. The eBay App Center also offers finance and accounting applications like Outright, which automatically tracks sales, expenses, fees and PayPal transactions and records them to your Schedule C.
Clear out last year's stock--add Best Offer for FREE! Add Best Offer for FREE to your Fixed Price listings--it's an easy, affordable way to clear out your 2011 inventory. Buyers are often willing to pay an amount just below your original asking price!
Put slow-moving merchandise on sale with Markdown Manager. A quick, easy way to offer price discounts and free shipping, Markdown Manager helps to get your listings in front of buyers looking for great deals. Decide what goes on sale and when, apply discounts to your Store listings on either specific items or categories, offer limited-time free shipping on Fixed Price or Auction-style listings (with zero bids) and more.

Markdown Manager is just one of the many tools included with your eBay Stores subscription. For more, read this quick tutorial.

Easily handle any returns from holiday buyers. These great resources make managing returns a snap:

Kyozou--create return labels, automate and organize product return codes, authorizations, refunds, and discounts
Vendio--automated eBay feedback and refunds
ChannelAdvisor--post-sale maintenance, order cancellations/additions, checkout reports
PhiConnect--accept and manage return requests and inquiries online, integrated customer communications
Return policy updates soon to be in effect
As announced last year, the merchandise credit, exchange and the 3- and 7-day return options will soon be retired. Start updating your return policies now by specifying "Money back or exchange" or "Money back" as a refund method, and indicate 14 days, 30 days, 60 days, or "no returns accepted" as your return window. Be sure to review your return policy details, About Me page, and eBay Store to make sure they are consistent with the new return policy options you've selected.

Don't forget: A great return policy is one of the best ways to boost buyer confidence, and for many sellers, a generous return policy--at least 14 days--can boost sales significantly with a surprisingly low rate of returns.

Seller strategies: increasing sales by integrating free shipping
Online buyers consider the total cost--item price and the cost of shipping--when deciding what and where to buy. Buyers especially love free shipping, and many will only purchase items that ship for free. Zack Boonjue of jewelry retailer AeraVida (User ID: aeravida) had contemplated the free shipping model for a long time, and upon coming up with a strategy that worked for his business, has seen a significant boost:

"Our strategy was to increase the price of each item by a small amount. We created three brackets: under $5, between $5 and $20, and over $20. We increased the Buy It Now prices by $1, $2, and $3 respectively for those brackets, then set our standard shipping to zero for both domestic and international. Wow, it worked! We saw a jump of about 30% in orders immediately. Our net profit increased by about 10%. Not only did the new model increase sales, it also reduced customer service emails. The number of customer questions about shipping dropped to nothing!" Zack Boonjue (User ID: aeravida)

Don't forget--when you offer free shipping, you get:
More buyers likely to choose your item.
Lower Final Value Fees when applied to the full amount of sale, including shipping.
An automatic 5-star rating for shipping cost when your buyer chooses free shipping.
Can't offer free shipping on all your listings? Consider offering it to your winning bidders to drive repeat business
One of our highly successful sellers offers this inventive way to convert first-time customers into repeat buyers and increase the subscription count for his eBay Store newsletter:

"After I receive positive Feedback I go to the auction, click "Contact buyer", then send a message. I thank them for their nice Feedback and let them know they now qualify for FREE SHIPPING as a repeat customer--all they have to do to qualify is sign up for my eBay Store newsletter. I can see once they've signed up, so it's easy to manage, too."

eBay Store newsletters are just one of the powerful tools that come FREE with your eBay Stores subscription. You can send up to 10,000 FREE promotional emails each month, depending upon your eBay Stores subscription level.

Make this the year you go global
Expand your horizons and attract new customers in 2012. By offering your items internationally, you increase your potential pool of bidders and buyers. Try these tips for success:
Learn the basics. You don't have to be an expert, but learn how Customs works, and which items can't be exported.
Test the waters. Start with other English language countries like the UK, Australia and Canada. Australia is a great place to start, as they accept shipments from the USA without any special customs documents or import duties on items valued at under AU$1,000.
Include a clear message about customs fees. If you do, eBay will remove negative or neutral Feedback given on those listings due to customs delays or fees.
Specify shipping information (carrier and cost). This makes checkout faster and easier for your cross-border customers and can also help your DSRs by setting buyer expectations for shipping costs. Specifying this information on items offered to buyers in Australia, Canada and the UK is now required.
Remember: when you ship internationally (or offer your buyers a one-day domestic service), Final Value Fees will be based on the least expensive of your international/one-day option OR the first domestic service you offer, other than one-day. For example, if your buyer chooses international shipping and you specified free shipping as your first domestic option, you pay NO Final Value Fee on shipping for that transaction!

Already a seasoned international seller? Expand your business into Russia by making your listings visible on eBay.ru
Russia is experiencing incredible e-commerce growth, and on average, buyers in Russia tend to spend 50% more per purchase than buyers in the UK and France. eBay.ru makes it easy for Russian shoppers to buy abroad by both filtering items that will ship to Russia and allowing them to transact in Russian. To get your items surfaced on eBay.ru--at no additional charge when listing on eBay.com--just:
Include Russia as one of your ship-to countries
Select PayPal as your method of payment
List in Fixed Price format
Shipping to Russia is easy--and safe--too. Simply:
Specify the cost of shipping to Russia in your US listing
Ship via USPS Express Mail International--it offers EMS-enabled international tracking, and you can add up to $100 in insurance
Include a copy of the eBay sale confirmation page with your parcel for customs clearance
eBay Image Swatch feature lets mobile Fashion shoppers find their perfect match
It's just one more way we're driving buyers to your listings! Part of the recent eBay Fashion app update, the innovative new eBay Image Swatch feature lets buyers snap pictures of the beauty they find in the world, and surfaces items that match. For example, take a picture of a flower, and it will surface items matching the color of that flower! eBay Image Swatch is available in the following categories:
Women's Dresses
Women's Sweaters
Women's Skirts
Women's Coats & Jackets
Women's Tops & Blouses
Women's T-shirts
To get the most out of this new feature, be sure to list using clear, clean photos. Mobile shoppers also love to make immediate purchases, so consider adding Buy It Now to your non-Fixed Price listings.

Tell the Editor
We want to hear from you. Tell us what topics you'd like to see more of, or share your own success story--we're always looking for sellers to spotlight! Write to editor@ebay.com.

Seller Buzz:
Savvy listing templates and search-optimized titles equal skyrocketing sales
Thanks to smart research and a data-driven redesign, Jomashop has seen their eBay sales grow by over 600% in the last 19 months.

*App works with QuickBooks for PC (Pro, Premier, Enterprise 2009 and later) and all QuickBooks Online editions except Simple Start.

Learn More to protect yourself from Spoof (fake) e-mails.

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If you do not wish to receive further communications like this, please click here to unsubscribe. Alternatively, you can change your Notification Preferences in My eBay by clicking here. Please note that it may take up to 10 days to process your request.

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Copyright © 2012 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc.
eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.

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